Terms and Conditions
www.webet168.com (the “Website”)
PLEASE READ THESE TERMS AND CONDITIONS ("TERMS") CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS.
IF YOU ARE UNDER 18 YEARS OF AGE OR UNDER THE LEGAL MINIMUM AGE IN YOUR COUNTRY OF RESIDENCE (WHICHEVER IS HIGHER) OR YOU DO NOT HAVE LEGAL CAPACITY TO CONTRACT WITH US PLEASE LEAVE THIS WEBSITE IMMEDIATELY.
These Terms govern the use by you, the end user (the “User”), whether as a visitor or as a holder of a registered account (“Account”), of the service provided by Babylon Gaming Limited (the “Operator”) and available at the Website howsoever accessed and constitute a legally binding agreement between the two parties.
Babylon Gaming Limited, (Company Number 129115C) has its registered office at Clinch’s House, Lord Street, Douglas, Isle of Man, and operates the Website pursuant to a gambling license issued by the Isle of Man Gambling Supervision Commission (the “Commission”) in accordance with the provisions of the Online Gambling Regulation Act 2001 (“License”).
1 ACCEPTANCE OF TERMS
This Agreement contains the comprehensive and complete Terms which govern the use of the Website by Users. Throughout this agreement, terms such as “our”, “we”, “us” shall refer to the Operator, while the terms “you”, “yours” and “your” will refer to the User.
By accessing and using the Website you are indicating that you understand and accept these Terms. You may not access or use the Website if you do not accept the Terms. If you do not agree to these Terms please leave the Website immediately.
2 OTHER POLICIES AND RULES
Acceptance of these Terms entails your deemed acceptance of the following, as may be updated from time to time in our sole discretion, which by reference are incorporated within these Terms:
- Betting Rules
- Game Rules
These Terms apply to:
(a) the content, materials, information, documents, graphics and images made available on or from the Website ("Content");
(b) any content, materials, information or documents that you may upload (including any comments that you send or post to any message boards or user blogs) on the Website ("Postings"); and
(c) any software that you may need to download and/or use in order to place a bet or wager (“Bet”) or play casino games ("Software"); and
(d) any casino or other games that you may play (“Games”).
3 CHANGES TO THE TERMS
The Operator reserves the right to periodically update, modify or amend these Terms (and any additional rules or policies). All such revisions, upon being posted on the Website shall take effect immediately. Any such update, amendment or modifications will be published on the Website.
The User is responsible for reviewing these rules and policies on a regular basis.
Continued use of the Website following any such posting shall constitute acceptance of the revisions or changes.
We recommend the User should print out or otherwise save a copy of these Terms. The date first written above shall reflect the date upon which these Terms were last updated. A User may, upon request, be provided with earlier versions of these Terms.
4 DESCRIPTION OF SERVICE
The Website provides Users with a wide range of sports betting markets and casino gaming products to place Bets on (the “Services”).
Access to the Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services we provide without notice. The Website is updated regularly, and may change at any time. You acknowledge and agree that the specific form and/or nature of the Website or Services may change from time to time without prior notice and we may cease providing the Services (or any specific features within the Services) to you at our sole discretion, without prior notice to you. If the need arises, we may suspend access to the Website, or close it indefinitely. We will not be liable if for any reason the Website is unavailable at any time or for any period but this shall not, of itself, preclude us from returning to you any money that is properly due to you. We may terminate your Account, delete any Content and/or prohibit you from using or accessing the Website or Service (or any portion, aspect or feature of the Service) for any reason, at any time in our sole discretion. Without limiting the generality of the foregoing, we shall have the right to reject any Bet or withdraw any Service in our absolute discretion. We will not be liable for any loss whatsoever arising from the cancellation of any Service.
You shall not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose.
5 PRE CONDITIONS FOR ACCOUNT REGISTRATION
IF YOU ARE UNDER 18 YEARS OF AGE OR UNDER THE LEGAL MINIMUM AGE IN YOUR COUNTRY OF RESIDENCE (WHICHEVER IS HIGHER) OR YOU DO NOT HAVE LEGAL CAPACITY TO CONTRACT WITH US PLEASE LEAVE THIS WEBSITE IMMEDIATELY.
By accessing, registering or using our Website, registering and opening an Account with us and for participating in and using our Services and using our Software, you confirm warrant and represent to us that you:
- are at least 18 years of age or the legal minimum age in your country of residence (whichever is higher) as is applicable under the relevant legislation in the jurisdiction from which you are accessing the Website and using our Services and our Software;
- that you have the legal capacity to take full responsibility for your own actions and can enter into a binding agreement with us.
IT IS EACH USER'S RESPONSIBILITY TO ENSURE THAT THEY COMPLY WITH THEIR OWN LOCAL LAWS WITH REGARD TO BETTING AND GAMING, BEFORE OPENING AN ACCOUNT OR PLACING A BET ON THE WEBSITE. THE OPERATOR DOES NOT ACCEPT LIABILITY FOR ANY BREACH BY THE USER OF THE APPLICABLE LOCAL OR NATIONAL LAWS OF THEIR STATE OR COUNTRY OF RESIDENCE.
By accessing registering or using our Website or registering and opening an Account with us or participating in and using our Services or our Software, you confirm warrant and represent to us that:
- you will not use, access or register on our Website or register or open an Account with us or participate in or use our Services or our Software, at any time, if you are a citizen of a nation state that prohibits its citizens from participating in online gambling and/or online gaming (regardless of their location);
- you will not use, access or register on our Website or register or open an Account or participate in or use our Services or our Software whilst located in any jurisdiction which prohibits online gambling and/or online gaming and/or the use of, access or registering on our Website, the opening of an Account or the participation in or use of our Services or Software, including, but not limited to those jurisdictions listed below.
THE OPERATOR DOES NOT ACCEPT CUSTOM FROM:
- Cayman Islands
- Democratic People’s Republic of Korea (North)
- Hong Kong
- Saudi Arabia
- The Netherlands
- United Kingdom
- US & all its territories
- Vatican City
6 REGISTRATION INFORMATION
Upon Account registration Users are required to provide the following information:
- full legal name;
- date of birth;
- current address;
- a valid email address;
- Username; and
- User password.
Upon completion of all required fields and confirmation of agreement to these Terms, an email will be sent to the User at the email address provided. Registration will not take place unless all fields are completed. To activate the Account, a User is required to re-log on to the Website using the link provided and upon successful input of their password the Account will be activated.
As stated above, to register and play on the Website, the User must be at least eighteen years of age, or have reached the legal age required for gambling in the User’s jurisdiction, whichever is the greater. Any winnings in an Account that is identified by us as having been improperly opened or used by someone under the age of 18 shall be forfeited and the Account closed.
The User must ensure all details provided by them are correct and complete, and must inform the Operator immediately of any changes to their details.
The Operator undertakes online gaming within the meaning of the Isle of Man Online Gambling Regulation Act 2001 (“OGRA”), and as a result is obliged to comply with Isle of Man Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) Legislation for the time being in force. The Operator reserves the right to request satisfactory identification documents from the User for verification purposes. We reserve the right to use third party verification services to authenticate your account information and identity, and to conduct any necessary checks relating to potential fraud or to ensure compliance with our anti-money laundering protocols and obligations, and you expressly acknowledge and agree that we may confirm the accuracy of any information you submit against government-issued ID.
Acceptable forms of proof of identity include a valid photographic identity document such as a national identity card, passport, driver’s license, etc.
Acceptable forms of proof of residential address include a Bank/credit card statement or a utility bill (excluding mobile phone) not more than 90 days old. If the Operator is unable to verify the age, identity or address of the User, the User’s Account can be suspended and payments withheld until the requested information is provided.
The User is responsible for the security of their Username, password and other Account information.
The User may open only one Account. Any additional Accounts that are identified will be refused or closed and the Operator may, at their sole discretion, withhold or delay the withdrawal of funds from an Account that may require further investigation.
7 ACCOUNT DEPOSITS, WITHDRAWALS AND BETTING LIMITS
CREDIT IS NOT EXTENDED TO USERS UNDER ANY CIRCUMSTANCES.
You may not participate in any Service unless and until you have deposited sufficient funds into your Account. We do not allow Accounts to become overdrawn.
To deposit funds in your Account you must first supply such information as is required, which will depend upon the method of payment that you select for making the deposit. Once you have supplied the required information, you will be able to make a deposit request from the cashier page of your Account ("Deposit Request").
We reserve the right to place a limit on the amount of funds that you will be able to deposit at any time at a level that we may determine at our sole discretion. You may request that this deposit limit be altered by contacting our Customer Services Team.
Neither we nor any of our service providers shall be under any obligation to accept your Deposit Request and we shall notify you if your Deposit Request is rejected. If your Deposit Request is accepted, we shall ensure that funds equal to those specified in your Deposit Request are credited to your Account within a reasonable period of time.
If any deposit is charged back or is otherwise uncollectible for any reason, any and all winnings generated from Bets conducted in such Account from the time of the applicable deposit until its reversal or uncollectability shall be invalidated, forfeited and deducted from your Account balance. In addition, the amount of the initial failed deposit will be invalidated, forfeited and deducted from the Account balance. In the event that, following such deductions, your Account balance is in a negative balance, you expressly acknowledge and agree that such negative balance shall constitute an incontestable debt payable by you to us, due and payable immediately. You expressly acknowledge and agree that, in the event of non-payment of such debt, we may assign such debt to one or more collections agencies, who shall have the legal right to pursue such assigned debt using any or all available legal remedies. Note that following the assignment of such debt to a collections agency, the resolution of such debt and any legal processes associated therewith are not within our control and must be negotiated or resolved directly with such collections agency.
Services may be subject to maximum bet limits (either by way of a single bet or in aggregate over a 24 hour period). Any such limits shall be set out in the Betting Rules or Game Rules. The maximum pay-out limit on a sportsbook Bet is £100,000 and on a Game Bet is £50,000 (or currency equivalent in each case), unless otherwise set out in the Betting Rules or Games Rules respectively or as otherwise specified by us from time to time.
To withdraw funds from your Account you will need to request a withdrawal from the Cashier page of your Account. Unless otherwise specified by us from time to time, withdrawal requests are subject to a maximum of £20,000 (or currency equivalent) per request and a maximum of £300,000 (or currency equivalent) per 24 hours. If we are satisfied that you have complied with the Terms, all AML and fraud-screening requirements, and all rules relating to the Services and any related bonuses, the payout shall be made to you. The manner in which the withdrawal is processed may be restricted, depending on the means by which the initial deposit(s) was/were made to the applicable Account. Without limiting the foregoing, we reserve the right to conclude your withdrawal request by an alternative method or process atour discretion. If, for whatever reason, a payout request cannot be approved, a Customer Services Representative will contact you.
Unless otherwise stated in the particular rules applicable to individual Services or Bonus promotions, any bonus funds that are credited to your Account (whether as a result of a prize, promotion, redemption or any other reason) shall be subject to a 20x play through requirement before such bonus funds (and any associated winnings from such bonus funds) can be withdrawn.
8 PLACING A SPORTSBOOK BET
Users should ensure they have read and understood the Betting Rules in relation to a particular sport or market before placing a Bet.
Once a User places a Bet they shall receive an acknowledgement, which is confirmation of acceptance of the Bet by us. A Bet shall be deemed void if it is not transmitted in full. Users are unable to cancel or change a Bet once the Bet has been placed and the acceptance confirmed.
We reserve the right, at our sole discretion, at any time (including after a Bet has been settled) to refuse or void any Bet or part of a Bet without giving a reason.
A number of Bets may be treated as being one when a User places multiple copies of the same Bet. When this occurs all Bets will be voided apart from the first Bet struck.
Where a number of Bets involving identical or very similar selections are received by different Users within a short timeframe, we reserve the right to void all such Bets, even after the Bets have been settled. In addition, we reserve the right to bring legal action against Users where a regulatory authority finds that collusion has taken place.
All Bet prices are subject to variation and become fixed at the time a Bet is placed. We cannot be held responsible for any typing, human or palpable error which leads to any errors or omissions (including the announcing, publishing or marking of prices or results other than those intended), or Bets being accepted that contravene these Terms. In cases where a Bet has been accepted at an incorrect price we reserve the right to void the bet.
We cannot be held responsible for any typing, human, software or palpable error in relation to any product or information provided on the Website. We reserve the right to void any Bet where such Bet has been placed in circumstances where we consider, at our sole discretion, that such an error has occurred.
We are not responsible for the accuracy of odds, prices or other information displayed on third-party or affiliate websites and we accept no liability in the event of odds or other materials being displayed incorrectly or otherwise in error on such third party websites.
9 RESPONSIBLE CONDUCT
The Website and the Services are intended solely for recreational and entertainment purposes. We are committed to ensuring that Users have the ability to manage or limit their play on the Website. We maintain processes for you to manage and limit your deposits, Bet limits and Games available to you on the Website. You may limit your deposits on a monthly basis for many deposit instruments. Note that the deposit limit will apply as an aggregate limit for all deposit instruments for which such limits can be implemented at the time of the limit request only. Note further that if you self-impose a monthly deposit, Bet limit or the disabling of any Game and later wish to increase or remove such limit, such removal or increase remains at the discretion of Customer Services and will not take place until at least seven days following the limit increase request.
You have the option of self-excluding and deactivating your Account if you believe you have a gambling problem. We honour all such directions of self-exclusion immediately. Please note that when contacting Customer Service to request such an Account closure, you must expressly identify that you are requesting to self-exclude and close your Account due to a gambling problem. This is to ensure that such requests are distinguishable from temporary "cooling off" requests (as described further below). If you request to have your Account closed as a consequence of a perceived gambling problem, please be advised that we cannot under any circumstances re-open another Account for you at any time following the Account closure.
You have the option of temporarily deactivating your Account to allow you to "cool off" or to otherwise manage your play patterns provided such self-imposed Account deactivations are not identified as being imposed due to perceived problem gambling. However, please note that any subsequent reactivation must be made in writing (which may include email) and will not be implemented until at least seven days following the receipt of such reactivation request.
If we have reasonable cause to believe that criminal or other suspicious activities are occurring through one or more Accounts (including, without limitation, a suspicion of attempted money-laundering or fraud), we expressly reserve the right to void any Bets, close such Accounts and/or report such activity to the Commission and/or such other applicable regulatory bodies or services. All Account balances (including both deposits and any winnings) shall be forfeited.
If, in our reasonable discretion, we determine that a User has engaged in fraudulent, unlawful, dishonest or improper activity (including, without limitation, the provision of false or deliberately misleading information), we reserve the right to immediately terminate or deny a User access to their Account. In such event, all Account balances (including both deposits and any winnings) shall be forfeited and we reserve the right to disclose information (including the identity of the User) to applicable parties including but not limited to; the Commission, banks, credit card companies and/or any person or entity that has the legal right to such information, and/or taking legal action against such User.
In accordance with our Anti-Money Laundering obligations and protocols, we do not permit or condone money transfers between User Accounts. Users found to be transferring money (including by way of so-called poker "chip dumping") may have the transfer reversed in our sole and absolute discretion. In such event, in our discretion, such Accounts may be closed and all Account balances (including both deposits and any winnings) may be forfeited.
If, in our reasonable discretion, we determine that an Account sought to or actually did exploit any hardware or software error, malfunction, "bug" or other vulnerability, we shall immediately close such Account. All Account balances, including both deposits and any winnings, shall be immediately forfeited. If, in our reasonable discretion, we determine that such activity is occurring, the Account(s) may, in our sole and absolute discretion, be disabled and all Account balances (including both deposits and any winnings) shall be forfeited. In such an event, we expressly reserve the right to initiate legal proceedings and report such activities to authorities in support of criminal investigations and charges, as appropriate.
A User is strictly forbidden from using any form of artificial intelligence including, without limitation, automated software or programs ("Bots"). Any Users that we believe to be operating Bots will have their Account closed.
A User or group of Users working together in any fashion (also known as a "syndicate"), to receive either winnings or activity bonuses or otherwise, may only have one Account in total, and any redundant Accounts will be consolidated into the one Account. All Bet transactions in redundant Accounts are subject to reversal in our sole discretion. We also reserve the right to void any Bet placed in an attempt to defraud us of any bonus monies, whether a User does this on their own or in collusion with other Users.
It is a condition of our acceptance of Bets from a User, and by offering to place a Bet with us, that the User represents that:
- You, the User are not prohibited from entering into the Bet by any term of your contract of employment or any rule of a Regulatory Body which applies to you;
- you, the User, are not aware of any circumstances which would make the placing of the Bet a breach of a rule on betting applied by a Regulatory Body; and
- where the Bet is placed on the outcome of a race, competition or other event or process or on the likelihood of anything occurring or not occurring you, the User, do not know the outcome of the event.
In the event of any such representation by you proving to be false your stake will be forfeited and we shall not be obliged to pay any winnings which might otherwise have been payable in respect of the Bet.
Bonus programs are intended for recreational bettors only. Users considered, in our sole discretion, to be abusing the bonus system by any means may have bonuses revoked and be subject to further sanctions. Bonus abuse may be defined as (but not restricted to) Users cashing out for the purpose of redepositing, or referring new Accounts that they are using themselves. Sanctions may be in the form of increased rollover requirements or loss of bonus privileges altogether for the offending Account as well as any identified linked Accounts. We reserve the right to restrict eligibility for special offers and bonuses when necessary. This includes (but is not limited to) placing geographic restrictions on match bonuses due to bonus abuse.
10 ERRORS OR MISTAKES
Should palpable errors, erroneous pricing, or other mistakes or omissions occur, the Operator will make every reasonable effort to investigate and take action to rectify them promptly and fairly.
Should a User become aware of an error, mistake or omission, they must notify the Operator immediately. The User is not permitted to take advantage of any such error, mistake or omission they identify.
Any funds credited to the User’s account as a result of an error, mistake or omission must be returned to the Operator immediately upon demand. Any funds credited to the User’s Account as a result of an error, mistake or omission are not available for Betting, and where such funds have been used to place Bets, the Operator may cancel such Bet and/or withhold all associated winnings.
If the Operator has already paid any such winnings, the User must repay these funds to the Operator immediately upon demand.
11 DORMANT OR ABANDONED ACCOUNTS
If an Account is dormant for six (6) months or longer, the Operator reserves the right to levy a monthly administration charge for maintenance of the Account and offset such charges against the balance remaining in the Account. If the Account remains inactive for twelve (12) months or longer, the Operator reserves the right to close the Account and to deal with any funds then remaining in the Account at the Operator’s absolute discretion.
12 DISPUTE HANDLING
24-hour Customer Service support will be available 7 days a week via E-mail, Live Chat and Telephone.
Should a User have any dispute with the Service provided by the Website, the User must submit their complaint by contacting Customer Service by email to email@example.com.
If any complaint is not resolved to the satisfaction of the User, the User has the right to refer such complaint to the Commission which can be contacted through their official website at http://www.gov.im/gambling/contactus.xml.
13 BREACH OF TERMS AND TERMINATION
If the User breaches any of their obligations under these Terms, the Operator reserves the right to immediately suspend or terminate the User’s Account, void any winnings or withhold or delay withdrawal of funds from a User’s account.
In such circumstances, the balance of a User Account may be returned to the User at the Operator’s absolute discretion.
The Operator reserves the right to suspend or terminate the Users Account immediately at its absolute discretion.
By use of the Website and its Services, the User will automatically accept that he agrees to indemnify and nullify any responsibility that the Operator together with its parents, affiliates, owners, officers, directors, employees, agents and partners from any form of claim, liability, damage or cost made by any activity done by a third party.
This includes damages that may stem from either Betting or using any Services on the Website, materials shared or uploaded, as well as your violation of these Terms, or your violation of any rights of other entities.
15 INTELLECTUAL PROPERTY RIGHTS
The Operator provides you with a limited, revocable, and non-exclusive license to access and use the contents and the services on the Website. By using the Website you are hereby acknowledging all rights, titles and interests in and to the Website belonging to the Operator, and that You will not acquire any right, title or interests in or to the Website except as expressly set forth in this Agreement.
You are not allowed to modify, adapt, translate, prepare similar works, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any page or any of the Operator’s services, software or documentation.
YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE WEBSITE OR ANY FEATURE OR PART THEREOF AT ANY TIME. THE OPERATOR EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO: THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MATERIALS ON THE WEBSITE ARE NONINFRINGING, AS WELL AS WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING; THAT ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT THE WEBSITE WILL BE SECURE; THAT THE WEBSITE OR THE SERVER THAT MAKES THE WEBSITE AVAILABLE WILL BE VIRUS-FREE; OR THAT INFORMATION ON THE WEBSITE WILL BE COMPLETE, ACCURATE OR TIMELY. IF YOU DOWNLOAD ANY MATERIALS FROM THIS WEBSITE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIALS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE OPERATOR OR THROUGH OR FROM THE WEBSITE SHALL CREATE ANY WARRANTY OF ANY KIND. THE OPERATOR DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS ON THIS WEBSITE IN TERMS OF THEIR COMPLETENESS, CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE.
YOU UNDERSTAND AND AGREE THAT THE OPERATOR AND ITS PARENTS, AFFILIATES, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, PARTNERS AND ADVERTISERS SHALL NOT BE LIABLE FOR ANY PUNITIVE, COMPENSATORY, INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM (A) THE USE OR INABILITY TO USE THE MATERIALS IN THIS WEBSITE; (B) UNAUTHORISED AND OR ILLEGAL ACCESS TO DATA; AND (C) ILLEGAL REPRODUCTION OF COPYRIGHTED MATERIALS.
17 FORCE MAJEURE
We shall not be liable or responsible for any failure to perform or any delay in our performance of, any obligation under these Terms due to the occurrence of events beyond our control (including, but not limited to: natural disasters, changes in applicable laws or regulations, action or inaction of government, civil or military authority, court orders, act of terrorism, lightning or fire, strike, lockout or other labour dispute, flood, draught, war, riot, theft, transmission or system failures, failure or interruption in the provision of telecommunications or broadband services, failure or shortage of power supplies or equipment, inclement weather, earthquake and natural disasters and such failure or delay does not constitute a breach of these Terms.
18 JURISDICTION AND APPLICABLE LAW
These Terms are governed by the Laws and Regulations of the Isle of Man and subject to the exclusive jurisdiction of the courts of the Isle of Man. Any dispute arising out of or relating to these Terms, the Website, the Services, the Software, any Bets or the Operator will be governed by the laws and the Courts of the Isle of Man.
The Operator is licensed and regulated by the Gambling Supervision Commission of the Isle of Man and under the Online Gambling Regulation Act 2001 online gambling debts are enforceable in law.